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General terms and conditions

Version: 1rd September 2006

§ 1 Scope

The update version of this General terms and conditions of the, email: are valid for all online orders via our - Homepage. Any changes are valid with our written confirmation only.

§ 2 Conclusion of a contract

All declarations of articles and prices are without engagement. The clicking of the order button "Buy now" places a binding order for the products present in the shopping cart. A binding order for VITALSAN does not accomplish until the goods have been sent out to the customer. Until then VITALSAN has the right to forbear from delivering in case of unavailability. For non delivered products of one and the same order does not result a contract of purchase.

VITALSAN does not offer products to purchase by minors. Our products for children are to purchase by adults only.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities (e.g. orders) that occur under your account or password.

§ 3 Revocation

The right of withdrawal concerns unused products in original packing only. Damaged products are excluded from replacement.

§ 4 Shipment

The delivery is effected ex stock directly to the delivery address. Terms of delivery are non binding. Part deliveries are possible. Mailing expenses due to unjustified reconsignment are for customers account.

§ 5 Payment and retention of title

You can pay with credit card only (American Express, Eurocard/Mastercard, VISA).

We do not charge your credit card until your order has entered the shipping process.

The goods remain in our property until complete payment.

§ 6 Defects

Illustrations of products must not be identical with their real look. Changes of the product configuration are possible. Changes are no defects if they are reasonable for the customer.

In case of defects we will remedy deficiencies as soon as possible or replace the article. If this requires a disproportional high cost we are authorised to fulfil in another way. in case of replacement of an article the defect goods have to bee sent back immediately. Other claims of the customer are excluded. is not liable for any direct, indirect, special, indicental, consequential or exemplary damages that may result from our goods or services. Compensation claims are not valid in case of defects caused by deliberate or wantonly negligent actions.

§ 7 Privacy/Credit check

All personal data on this website are given voluntary by the customer. We will memorize all data that are necessary for our fulfilling our business. All personal data are kept in confidence. More details regarding your privacy on our website you will find in our Privacy Statement.

The user is bound to keep his username and passwort in a secure mode and not to hand it to third persons. In case of lost, the user has to inform the webmaster immediately.

We reserve the right to make enquires about your previous payment history and/or your creditworthiness.

We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets and any other proprietary right that we may have in our web site, its content and the goods and services that may be provided. The use of our rights and property requires our written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent. This authorisation can be revoked. In that case any use has to be stopt immediately.

The contract is subject to the written form. Verbal, collateral agreements are not applicable. Alternations to the contract, also cancellations of formal requirements must be submitted in written form.

Should a clause or part of the contractual clause be or become invalid the validity or legality of the remaining contract is not influenced thereby. As long as the clauses have not become part of the contract or invalid then the content of the contract is directed by the legal regulations.

§ 10 Others

Third party webpages - connected to via link are out of our responsibility. The owner does not take any responsibility for webpages and content linked to or from

Nationals law rules are binding

To assert a claim please contact address in § 1.

This site is provided by makes no representations or warranties of any kind, express or implied, as to as to the operation of this site, the availability of the system or the information, content, materials or products includet on this site. You expressly agree that your use of this site is at your sole risk. is not liable for any consequential damages caused by using our service.

All trademarks are property of their respective owners and are used on this website for information purpose only.

All users accept to get informed about news and changes by email.

Conditions of Use | Privacy Statement (c) Vitalsan 2006